Agency Change Toolkit

Presented by

Think Work

ELEMENT SEVEN - CUSTOMER FOCUS AND ENGAGEMENT

Resources

  1. A Resource Guide to Engaging Employers presents working models of successful employer engagement and lessons for securing and sustaining partnerships with employers.
  2. Launching Inclusive Efforts Through Community Conversations was written by parent advocates committed to using networking and community-building to enhance inclusion of people with significant
  3. Wisconsin’s Community Conversations examines how Wisconsin’s various agencies came together to build dialogue around employment and
  4. World Café Method is a simple, effective, and flexible format for hosting large group dialogue.

Promising practice

Arc of Westchester: Annual Employer Appreciation Breakfast